Assessor Resource

ICTPMG501
Manage ICT projects

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to manage the initiation, implementation and completion of reasonably complex information and communications technology (ICT) projects incorporating scope, risk control and financial factors.

It applies to individuals who utilise a range of specialised technical and managerial techniques to plan, carry out and evaluate their own work and/or the work of a team.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Manage project definition activities

1.1 Confirm organisational project governance policy and processes

1.2 Confirm business problem or opportunity and project objectives

1.3 Develop project charter, including preliminary statement of project scope and obtain sign-off

1.4 Conduct a feasibility study and prepare a business case as necessary

2. Undertake project planning

2.1 Plan information gathering activities to determine project requirements, constraints and risks

2.2 Identify project partitioning on the basis of intended system development life cycle and risk

2.3 Prepare project work breakdown, schedule and budget

2.4 Compile project management plan documents as necessary to communicate the intended management strategy for the project and obtain sign-off

3. Establish the IT project team

3.1 Identify and select team members, and allocate roles and responsibilities, based on project solution requirements

3.2 Determine training and support needs of team members

3.3 Establish project team values and agreed behavioural standards with team members

4. Manage project execution activities

4.1 Monitor delivery and acceptance of assigned project team work activities and manage individuals

4.2 Monitor and control the quality of project deliverables

4.3 Monitor and control project scope changes, risks and issues

4.4 Manage system testing and hand over activities

5. Coordinate project closure

5.1 Prepare IT support plans and maintenance or support documents

5.2 Obtain final project sign-off

5.3 Conduct post project review and document lessons learned

5.4 Review and update disaster recovery plan

5.5 Close project

Evidence of the ability to:

scope the activities of a complex information and communications technology (ICT) project

prepare a project plan

determine the project team and duties

execute a project

close the project, ensuring it has met requirements.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the characteristics of leaders and technical teams

outline the consultation and communication techniques and strategies

describe the process of establishing technical teams and determine stages of team development

explain estimation and cost-analysis techniques

describe the methods of communication and communication styles, including interviewing techniques

identify the objectives and perform benefits analysis

outline the organisational values, policies and processes that apply to the project

conduct performance management and project team appraisal methods

explain the processes for monitoring team and own performance

outline the project cash flow and budgeting processes

identify the range of project-management methods and tools

conduct systems analysis and modelling techniques

explain team roles and delegation within a multi-project methodology context

identify and analyse technology solution models and frameworks.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the ICT project management field of work, and include access to office equipment, materials and industry software packages.

Assessors must satisfy NVR/AQTF assessor requirements.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Manage project definition activities

1.1 Confirm organisational project governance policy and processes

1.2 Confirm business problem or opportunity and project objectives

1.3 Develop project charter, including preliminary statement of project scope and obtain sign-off

1.4 Conduct a feasibility study and prepare a business case as necessary

2. Undertake project planning

2.1 Plan information gathering activities to determine project requirements, constraints and risks

2.2 Identify project partitioning on the basis of intended system development life cycle and risk

2.3 Prepare project work breakdown, schedule and budget

2.4 Compile project management plan documents as necessary to communicate the intended management strategy for the project and obtain sign-off

3. Establish the IT project team

3.1 Identify and select team members, and allocate roles and responsibilities, based on project solution requirements

3.2 Determine training and support needs of team members

3.3 Establish project team values and agreed behavioural standards with team members

4. Manage project execution activities

4.1 Monitor delivery and acceptance of assigned project team work activities and manage individuals

4.2 Monitor and control the quality of project deliverables

4.3 Monitor and control project scope changes, risks and issues

4.4 Manage system testing and hand over activities

5. Coordinate project closure

5.1 Prepare IT support plans and maintenance or support documents

5.2 Obtain final project sign-off

5.3 Conduct post project review and document lessons learned

5.4 Review and update disaster recovery plan

5.5 Close project

Evidence of the ability to:

scope the activities of a complex information and communications technology (ICT) project

prepare a project plan

determine the project team and duties

execute a project

close the project, ensuring it has met requirements.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the characteristics of leaders and technical teams

outline the consultation and communication techniques and strategies

describe the process of establishing technical teams and determine stages of team development

explain estimation and cost-analysis techniques

describe the methods of communication and communication styles, including interviewing techniques

identify the objectives and perform benefits analysis

outline the organisational values, policies and processes that apply to the project

conduct performance management and project team appraisal methods

explain the processes for monitoring team and own performance

outline the project cash flow and budgeting processes

identify the range of project-management methods and tools

conduct systems analysis and modelling techniques

explain team roles and delegation within a multi-project methodology context

identify and analyse technology solution models and frameworks.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the ICT project management field of work, and include access to office equipment, materials and industry software packages.

Assessors must satisfy NVR/AQTF assessor requirements.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Confirm organisational project governance policy and processes 
Confirm business problem or opportunity and project objectives 
Develop project charter, including preliminary statement of project scope and obtain sign-off 
Conduct a feasibility study and prepare a business case as necessary 
Plan information gathering activities to determine project requirements, constraints and risks 
Identify project partitioning on the basis of intended system development life cycle and risk 
Prepare project work breakdown, schedule and budget 
Compile project management plan documents as necessary to communicate the intended management strategy for the project and obtain sign-off 
Identify and select team members, and allocate roles and responsibilities, based on project solution requirements 
Determine training and support needs of team members 
Establish project team values and agreed behavioural standards with team members 
Monitor delivery and acceptance of assigned project team work activities and manage individuals 
Monitor and control the quality of project deliverables 
Monitor and control project scope changes, risks and issues 
Manage system testing and hand over activities 
Prepare IT support plans and maintenance or support documents 
Obtain final project sign-off 
Conduct post project review and document lessons learned 
Review and update disaster recovery plan 
Close project 

Forms

Assessment Cover Sheet

ICTPMG501 - Manage ICT projects
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTPMG501 - Manage ICT projects

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: